Terms of sale

6. Product Presentation, Packaging, and Images

6.1 Images on the Website
The product photos and images shown on our website, in our advertisements, and on our social media channels are for illustration purposes only. They may depict the product in an idealized condition, in planned packaging, or in a graphically enhanced context.

6.2 Variations in Packaging
The actual product delivered may differ from the images in the following aspects:

  • Label design: color, layout, font, and graphic design of the label
  • Bottle shape and color: shape, size, material, and hue of the container
  • Packaging: outer packaging, carton design, and inserts
  • Dropper and closure: shape and material may vary

These variations are due to production reasons and do not constitute a defect. They do not entitle you to claim, return, or refund.

6.3 Unchanged Product Quality
Regardless of the external packaging, the following characteristics remain always identical:

  • The composition (cleavers, red clover, staghorn sumac, stillingia)
  • The dosage and concentration of active ingredients
  • The volume of the bottle (58 ml)
  • The honey flavor
  • The quality and safety standards

6.4 Continuous Optimization
Zynea continuously works on improving and further developing its packaging. Therefore, packaging may change between two orders. This is a sign of our ongoing quality efforts and is not a reason for complaint.

6.5 Before-and-After Images and Testimonials
Before-and-after images used on our website and in our advertisements serve to illustrate possible results. They do not guarantee individual outcomes. Every body reacts differently. The depicted results are individual and not transferable to every person. Testimonials and reviews reflect the personal opinions of individual customers and are not scientific evidence.

6.6 Dr. Katharina Steiner
Dr. Katharina Steiner is a consulting expert in naturopathy who recommends Zynea based on her professional expertise. Her recommendation does not constitute a medical prescription and does not replace medical advice. The person shown and her statements serve to illustrate the product concept.

6.7 Disclaimer for Health-Related Claims
Zynea is a dietary supplement, not a medicine. All statements about possible effects on our website, in our advertisements, and in our communications refer to the traditional use of the contained plant extracts and do not constitute healing promises. Zynea does not diagnose, treat, cure, or prevent any diseases. Please consult your doctor if you have health concerns.